Shipping Overview
At Footwear Prestige, we prioritize seamless delivery to ensure your premium footwear arrives in perfect condition. Our team meticulously processes all orders within 1-2 business days, with quality checks tailored for delicate materials and intricate designs. Whether you've selected performance-driven styles or fashion-forward silhouettes, each item is packaged with protective layers to withstand transit. We partner with trusted carriers to maintain consistency across urban and remote destinations alike.
Shipping Timeframe
Processing typically concludes within 48 hours of order confirmation, excluding weekends. Delivery durations vary based on destination density and seasonal carrier volume. Rural addresses may experience slightly extended transit times. During peak periods like holidays, allow additional days for courier handovers. Rest assured, you'll receive shipment notifications with realistic ETAs once your order is en route.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Thresholds apply to cart subtotals before taxes. Expedited services are temporarily unavailable to ensure equitable distribution of logistics resources across all orders.
Shipping Regions
Currently serving 40+ countries including the US, Canada, EU member states, and select Asian territories. Unfortunately, we cannot fulfill orders to embargoed regions or areas with restrictive import policies for footwear. Some archipelago destinations require extended processing for customs clearance. Checkout automatically filters available countries based on your IP address.
Order Tracking
Within 24 hours of dispatch, you'll receive a digital tracking link via email. Our system integrates with carrier APIs to provide real-time updates, including customs clearance milestones. For consolidated orders, each component may have separate tracking numbers—all visible in your account dashboard. Mobile-responsive tracking pages display estimated delivery windows adjusted for local business days.
Delayed or Lost Shipments
While 98% of deliveries arrive within projected timelines, unforeseen delays can occur. If your tracking shows no movement for 10+ business days or the status remains "pre-transit" beyond 72 hours, contact
[email protected] with your order number. Our logistics team initiates carrier investigations within 48 hours and provides alternative solutions, including reshipment or refund options per case specifics.
Customs & Import Duties
International shipments may incur local taxes or customs fees determined by your country's trade regulations. These charges are the recipient's responsibility and are typically collected upon delivery. We declare all items at actual purchase value to comply with global shipping laws. For accurate estimates, consult your national postal authority's tariff calculator before ordering. Note: Some regions impose additional footwear-specific import restrictions.